Service & Warranty

JAOtech is a customer focused company – our support team will help maximise your investment with a fast, friendly and efficient service, maintaining terminal uptime and performance optimisation. To keep this high level of service JAOtech only uses its own fully trained employees - from post-sale technical support to on site repair. Our approach of flexibility and familiarity with customers is unique in the industry. When you choose JAOtech you get more than just a Smart Terminal™, you get peace of mind and 100% customer satisfaction.

Our service centre locations are in USA, France, Netherlands and Taiwan giving us global coverage and allowing us to service our customers worldwide.













Download A copy of JAOtech’s service policy and warranty statement.

Please contact us if you have a technical enquiry regarding repairs, servicing or warranties.

Enviromental Initiatives

JAOtech is aware of the environmental impacts associated with manufacturing electrical equipment, and wholly supports industry and government initiatives to tackle the negative effects. This includes restricting the use of hazardous materials such as lead and mercury, and promoting the proper collection, recycling, and recovery of electronic equipment at its end-of-life.
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