JAOtech has opened a technical centre in Heemskerk to offer Dutch language technical support to installers and users of its patient bedside terminal range. The move follows rapid growth in demand experienced by JAOtech in the Netherlands.
Commenting, Graham Grover, Director of JAOtech said, “With industry leading partners rolling out our terminals to hospital beds in Europe, the US and Australia, we have reached the point where there is a real need to offer more local support – and we also have the scale to make such a resource economic. Our Technical Centres are staffed by JAOtech trained engineering specialists, giving our customers an exclusive and dedicated point of contact through which they can route all customer service questions in their local language.”
The centre located in Heemskerk is staffed by trained engineers offering telephone support and if required site visits to hospitals in the Netherlands using JAOtech multimedia bedside terminals. Any warranty or other repairs can also be handled through this centre. The company has also opened a centre in France and is looking at opening a further centre in Australia. Support for installations elsewhere in the world will continue to be through the UK headquarters of JAOtech or through Taiwan for installations in the Far East. Each centre is open during normal business hours in each country.
Contact details for the centre is as follows:
Address:
De Trompet 1703
1967DB Heemskerk
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